Core to our work is the Christian ethos that every individual is unique and valuable and to embody these values by caring holistically for people. We partner with organisations and empower local volunteers to engage with those facing life’s challenges.
Our organisation was founded on the basis that provision of pastoral services can meet the needs of a working community and provide benefits not just to the individual, but in strengthening the well-being culture of that organisation. Simultaneously this can alleviate pressures on primary care as our services pick people up at early stages, as well as responding after a specific crisis, challenge or bereavement.
Our Services give people the opportunity to talk about the things that are troubling them. In our society we can feel a pressure to be ok, to ‘get over’ things and fix things quickly. Some challenges in life aren’t like that: if someone has lost someone close to them they are going to grieve and the added personal pressure of “I shouldn’t be feeling like this” or “I should be able to cope” makes it more difficult for them. Some of what we do is to help people recognise that what they are experiencing is perfectly normal, given the situation they are in, essentially saying “it’s ok not to be ok, but let’s support you with that.”
Our Listening Services provide space, security and respect for people’s stories. This focused listening can help a person move forward by helping them identify and process their feelings and thinking around a particular issue. This may be all it takes to resolve issues whilst others gain a clarification which can be helpful to establish what services may be helpful for going forward with care and treatment. The Service is an early intervention service, supporting people who do not need to access counselling or more formal psychotherapy services, or providing a holding space whilst waiting, empowering them to identify changes they may wish to make and enabling them to deal with the difficult life circumstances they find themselves in.
Our Chaplains are pro-actively pastoral and responsively spiritual. Where spiritual and/or religious input is requested, Chaplains may lead funerals, weddings and child blessings, pray with individuals, lead on-site memorials, provide regular words of comfort in a ‘thought for the day’ type activity, or write programme articles. They are often a sounding board for managers, staff and beneficiaries alike with a remit to provide a Listening Ear, an Encouraging Word and a Supportive Act. In addition, the Chaplain can provide useful resource materials and helpful contacts to support individuals’ welfare, as appropriate.
Some organisations request our Chaplaincy service, wanting the inclusion of a spiritual or faith element; other organisations choose our Listening services which don’t include a faith element; and some request both.
It’s such a relief to have someone listen to me. I’ve never spoken to anyone about this grief before.
Who we are
People and Office Coordinator
Fundraising and Engagement
Listener/ Communications Officer